Eric Seidel Eric Seidel President/CEO Web-Est, LLC (813) 854-9900 Ext. Please reach out to me at your earliest convenience. I would love to talk to you more and learn about whatever issues you have experienced. Our data is provided by Mitchell International and is updated on a regular schedule as the other providers do in the industry as well. BodyShop Booster is an auto body shop software that allows you to improve shop efficiency, automate customer communication, create virtual repair estimates. We take full responsibility for what happened, have accessed what went wrong and have made changes to ensure it does not occur again. We understand the frustration and uncertainty you have gone through. Your satisfaction is what every Web-Est team member works towards every day. Based on ratings and number of reviews, Capterra users give these tools a thumbs up.
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Although we have not had not had any service issue all year, regrettably we did encounter an issue with an upgrade performed on Friday 11/18, and we are deeply sorry for the events that effected your business. Hi Alan Thank you very much for taking the time to review Web-Est.